Many printers have a button that displays a blue wireless icon when a wireless connection option for the printer is available. Make sure the printer’s wireless option is turned on and available. If you're lucky, your printer may even give you a test page with an error code or other information on it you can decipher.Check the cables (for wired printers). Make sure that the printer's USB cable is properly connected from the printer to your PC. If your USB isn’t recognized, see Automatically diagnose and fix Windows USB problems.Ĭheck the wireless connection (for wireless printers). If the printer can't even print its own test page, then you'll want to focus on repairing the printer rather than driver or software issues. If your printer's own test page comes out fine but Windows throws an error, you can be reasonably sure you have a software problem. Click Open Print Queue > Printer and choose Print Test Page. On a Mac, open System Preferences > Printers and Scanners, then select your printer.
Select your printer, then click Manage > Print a Test Page. Windows' test pages can be printed by heading to Settings > Devices > Printers & Scanners. You can usually run your printer's self-test by pressing a series of buttons as the printer boots up, which you'll find outlined in your printer's manual. Both your printer and your computer can print test pages that may help you narrow down your issue. If you still can't figure out the problem, it may help to run a few diagnostic tests. How to Set Up Two-Factor Authentication.How to Record the Screen on Your Windows PC or Mac.How to Convert YouTube Videos to MP3 Files.How to Save Money on Your Cell Phone Bill.How to Free Up Space on Your iPhone or iPad.How to Block Robotexts and Spam Messages.
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